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Exceptional Mind Capture Customer Service Seminar
Date and Time
Wednesday Oct 16, 2013
8:00 AM - 9:30 AM EDTWednesday, October 16, 2013
8:00 - 9:30 amLocation
Elks Lodge 219
15438 State Highway 86
MeadvilleFees/Admission
$30 per person or $25 per person with 3 or more from the same company
Contact Information
Karen Staudt, 337-8030
Send EmailExceptional Mind Capture Customer Ser...Description
Referral Magic: How to Keep Your Customers Coming Back Again & Again
EXCEPTIONAL MIND CAPTURE CUSTOMER SERVICEwith Speaker and Bestselling AuthorTONY RUBLESKI
HE'S BACK!!Wednesday, October 16, 2013: 8:00 - 9:30 am
@ Meadville Elks Lodge
In this dynamic, engaging, and timely session with bestselling author Tony Rubleski you will discover:
· The Key Characteristics of Today’s Customer that you must know
· 5 simple, yet highly effective, ways to improve your own customer service
· Good and bad customer service examples and the powerful lessons they leave
· Proven and effective ways to stay in touch with your best clients
· Why it takes years to earn trust and business and only seconds to lose it
· The #1 sin you must avoid in your marketing that directly impacts the customer experience
Tony Rubleski, president of Mind Capture Group, helps businesses, sales professionals and entrepreneurs move beyond ordinary marketing, to a much higher level of bonding with clients. He has over 10 years experience in the direct selling and advertising fields and has worked with a diverse client list. His book titled “MIND CAPTURE: How to Generate New & Repeat Business In The Age of Advertising Overload” has been featured in Bottom Line personal magazine, The Detroit Free Press and the FOX Television news network.
Send multiple people from your office. Everyone is in customer service in today’s economy!
Download registration sheet and fax, mail or email it to make your reservation today! Or click on the REGISTER ONLINE button at the top of this page.
Note: Sorry, but no refunds for cancelations after October 9th and No-Shows will be issued.
How to get additional time with Tony
Become a sponsor of the event! All sponsoring companies receive 10 tickets to attend both the seminar and an exclusive session for sponsors only with Tony immediately following. During this one hour session titled "Referral Magic", Tony will cover:
- Proven follow up strategies
- How to thank clients and turn them into Raving Fans
- Why follow up is so important in gaining repeat business
- Simple and effective ways to stay in touch with clients and prospects
Contact Karen Staudt at the Chamber of Commerce for details on how to add your company as a sponsor of this exciting seminar.
Tony Rubleski
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